> For the complete documentation index, see [llms.txt](https://docs.propw.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.propw.com/announcement/propw-highlights/publish-your-docs-63.md).

# Announcement on CoinW Service Downtime for System Upgrade

**Dear PropW Users,**

To further improve platform performance and service quality, CoinW will conduct a system upgrade from **01:00 to 02:00 (UTC+8) on December 7, 2024**. During this time, some functionalities of PropW will be temporarily unavailable.

If significant market events occur, this upgrade may be postponed or canceled, with further announcements to be provided.

&#x20;

#### **Affected Functions and Scope** <a href="#h_01jeahxknt9x5xnjr72wks9pq3" id="h_01jeahxknt9x5xnjr72wks9pq3"></a>

The following services will be impacted during the upgrade:

* **Trading Services:** Challenge and live trading phases will be suspended.
* **Asset Listings:** Account balances and related asset information may experience temporary delays in updates.
* **Withdrawal and Transfer Services:** Withdrawal requests and processing will be paused, and transfers between accounts may not be available.

We will strive to minimize the downtime and promptly restore all services as soon as the upgrade is completed.

&#x20;

#### **Security Tips for PropW Users** <a href="#h_01jeahxknvy1rhqzzd1wwpsw7a" id="h_01jeahxknvy1rhqzzd1wwpsw7a"></a>

If you have open positions or pending orders, we recommend managing your risks in advance by closing positions or canceling orders to prevent potential losses caused by service interruptions.

If you have any urgent needs, please contact **PropW official customer support** immediately. We are here to assist you.

&#x20;

**PropW**

*December 5, 2024*


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