> For the complete documentation index, see [llms.txt](https://docs.propw.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.propw.com/announcement/propw-highlights/publish-your-docs-48.md).

# PropW Platform Network Anomaly Notification

Dear PropW users:

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Due to the short network fluctuation on the platform from 11:34 to 11:57 (UTC) on June 10, 2025, some users may experience transaction delays or connection abnormalities. At present, the technical team has completed the emergency repair, and the platform functions have resumed normal operation.

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In order to protect the rights and interests of users, we will open a special service channel for users who hold positions between 11:34 and 11:45 (UTC). If your trading is affected during this period, you can submit an explanation of the situation through the following link:&#x20;

<https://docs.google.com/forms/d/e/1FAIpQLScnSUbtbXNmaFpEMQblmVnZqGFWLMQfVIGGkdMEmWKNUuwdoQ/viewform>

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We will complete the review within 3 working days and issue 10 USDT PropW coupon(valid for 30 days) to the confirmed affected users.

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Notes:

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* Application deadline: 16:00, June 11, 2025 (UTC)&#x20;
* Please fill in the position information truthfully, false declaration will not be processed!

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Thank you for your support and understanding of PropW. We will continue to optimize system stability to provide you with better service.

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If you have any questions, please feel free to contact our online customer service.

PropW Team


---

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